Admissions
Your path to recovery starts with a single call
Getting Started
Taking the first step toward recovery takes courage, and our admissions team at CMB Addiction Treatment is here to make the process as smooth and stress-free as possible. From your very first conversation with us, you will be treated with warmth, respect, and complete confidentiality.
Our experienced admissions coordinators are available 24 hours a day, 7 days a week to answer your questions, discuss treatment options, and help determine the best path forward. Whether you are seeking help for yourself or a loved one, we will guide you through every step -- from the initial assessment to arriving at our Hayward facility.
In most cases, we can complete the entire admissions process within 24 to 48 hours, so you or your loved one can begin treatment when the motivation is strongest.
The Admissions Process
Call Us
Reach our admissions team at (341) 221-3025 or email [email protected]. Available 24/7.
Assessment
Confidential clinical assessment to determine the right level of care.
Insurance Verification
We verify your coverage and discuss payment options.
Arrival
We coordinate details and welcome you to CMB Addiction Treatment.
Insurance We Accept
We work with most major insurance providers.
- Aetna
- Blue Cross Blue Shield (BCBS)
- Cigna
- UnitedHealthcare (UHC)
- Humana
- Magellan Health
- Tricare
- Medicare
- Medi-Cal (Medicaid)
- Kaiser Permanente
- Anthem
- Health Net
Don't see your provider? Call (341) 221-3025.
What to Bring
Preparing for your stay at our facility helps ensure a comfortable transition. Here is what we recommend bringing:
- Valid photo ID and insurance card
- Comfortable, casual clothing for 5-7 days
- Closed-toe shoes and exercise-appropriate attire
- Basic toiletries (no alcohol-based products)
- Any prescribed medications in their original containers
- A journal or notebook
- Reading materials
- Phone numbers of family and support contacts
Please leave behind: Weapons, alcohol, drugs, valuables, and electronic devices with cameras (phones will be securely stored and available during designated times).
If you have questions about what to bring, our admissions team is happy to help at (341) 221-3025.
Frequently Asked Questions
How long does treatment last?
Treatment duration varies based on individual needs and the program level. Medical detox typically lasts 3 to 7 days. Residential treatment programs run 30 to 90 days, with most patients staying approximately 45 to 60 days. Our outpatient programs (PHP, IOP, and standard outpatient) range from 2 to 12 weeks. During your initial clinical assessment, our team will recommend a treatment timeline tailored to your specific situation, and adjustments can be made as you progress through recovery.
Do you accept insurance?
Yes, CMB Addiction Treatment works with most major insurance providers including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Humana, Magellan, Tricare, Medicare, and Medi-Cal. Our admissions team will verify your benefits and explain your coverage before treatment begins, so there are no surprises. If your provider is not listed, please contact us at (341) 221-3025 -- we may still be able to work with your plan or discuss alternative payment arrangements.
Is detox medically supervised?
Absolutely. Our detox program is supervised 24 hours a day, 7 days a week by our medical team, which includes physicians and registered nurses experienced in addiction medicine. We use medication-assisted treatment (MAT) when clinically appropriate to manage withdrawal symptoms safely and minimize discomfort. Vital signs and symptoms are monitored continuously, and our staff is trained to respond to any medical concerns that may arise during the detoxification process.
Can family members visit during treatment?
Yes, we strongly encourage family involvement in the recovery process. Our facility has designated visiting hours, and we also offer family therapy sessions as part of our treatment programming. Family members can participate in educational workshops that help them understand addiction, develop healthy communication skills, and build a supportive home environment for their loved one's return. Specific visiting schedules are provided at the time of admission.
What happens after I complete treatment?
Before discharge, our clinical team works with you to develop a comprehensive aftercare plan. This may include step-down to our outpatient program, referrals to local support groups and sober living homes in the Hayward and East Bay area, ongoing individual therapy, alumni group participation, and relapse prevention strategies. Our goal is to ensure you have a solid network of support as you transition back to everyday life. CMB alumni have access to our recovery support resources long after completing their program.
Do you treat co-occurring mental health disorders?
Yes. Our dual diagnosis program is specifically designed to treat addiction alongside co-occurring mental health conditions such as depression, anxiety, PTSD, and bipolar disorder. Research consistently shows that treating both conditions simultaneously leads to better long-term outcomes. Our clinical team includes licensed therapists and a psychiatrist who collaborate to create integrated treatment plans that address the full scope of each patient's needs.
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Ready to Begin?
Our admissions coordinators are standing by. All calls are free and confidential.